At Summit we have always prided ourselves on the level of Customer Service we offer to our customers, from the smallest to the largest. To further that commitment, the GOLD STANDARD expands our quality commitment. Under this program, every employee’s highest goal is to exceed our customers’ expectations through superior product performance, service excellence and empowerment by Summit ESP management to provide immediate solutions to our customers’ needs.
While many ESP providers move toward product-line management, they, by definition, have a singular focus on the manufactured product. At Summit ESP, we have a different approach. We believe that going from good to great and staying there requires us to hold ourselves to a higher standard, especially when it comes to customer service in today’s energy industry. Our GOLD STANDARD of SERVICE is our challenge to ourselves. This allows us to keep our full focus on our customers’ needs by constructing quality products safely and by consistently delivering excellence in service.